Refund policy

Return & Refund Policy

Thank you for shopping with HandiCrush. We want you to love your purchase — but if you’re not completely satisfied, we’re here to help.

1. Return Eligibility

You may request a return within 3 days from the date of delivery if:

  • The item is unused, unworn, and in its original condition

  • Original packaging, tags, and invoices are intact

Non-returnable items include:

  • Customized or personalized products

  • Items marked Final Sale

  • Products damaged due to misuse after delivery

2. How to Initiate a Return

To initiate a return request:

  1. Contact us at help.handicrush.jpr@gmail.com within 3 days of delivery

  2. Share your order number, product details, and reason for return

  3. Our support team will respond within 2 business days with approval and return instructions

⚠️ Returns sent without prior approval will not be accepted.

3. Return Shipping

  • If the return is due to a damaged, defective, or incorrect item, return shipping will be free

  • For all other reasons, return shipping charges must be borne by the customer

4. Return Address

Once your return request is approved, please send the product to:

handiCrush – Returns Department
149, Shri Ram Nagar Road, Opp. Adarsh Vidya Mandir School, Jhotwara

City – Jaipur

Pincode: 302012

Rajasthan, India


📞 Contact Number: 9929219962

👉 Please ensure the product is securely packed to avoid damage during transit.

5. Inspection & Approval

  • Returned items are inspected within 3–5 business days of receipt

  • If the product meets return conditions, the refund or exchange will be approved

6. Refund Process

Approved refunds will be credited to the original payment method:

  • UPI / Net Banking / Wallets: 3–5 business days

  • Debit/Credit Cards: 5–7 business days (depending on bank)

7. Damaged or Defective Items

If your product arrives damaged or defective:

  • Inform us within 3 days of delivery

  • Share clear photos or videos of the issue

  • We will arrange a replacement or full refund at no extra cost

8. Exchanges

Exchanges are subject to product availability.
Please contact customer support to check exchange eligibility.

9. Policy Updates

HandiCrush reserves the right to update this policy at any time.
Changes will be effective immediately upon posting on the website.