1. Are your products handmade?

Yes, all our products are carefully handmade by skilled Indian artisans using traditional techniques. Slight variations in color or design are natural and make each product unique.

2. What materials are used in your products?

We use high-quality materials such as metal alloys, natural stones, beads, fabric, wood, and other eco-friendly materials depending on the product type. Material details are mentioned on each product page.

3. Do you deliver across India?

Yes, we offer shipping across India. Orders are delivered safely to your doorstep through trusted courier partners.

4. How long does delivery take?

Orders are usually processed within 1–2 business days and delivered within 5–8 business days, depending on your location.

5. Are your products returnable?

Yes, we offer a hassle-free return policy. If you receive a damaged or incorrect product, you can request a return or replacement within the specified return period. Please check our Return & Refund Policy for details.

6. Is online payment safe on your website?

Absolutely. Our website uses secure payment gateways to ensure that all transactions are safe, encrypted, and protected.

7. Do you offer Cash on Delivery (COD)?

No, Cash on Delivery (COD) is not available. All orders must be prepaid at checkout.

8. How do I take care of handmade jewellery?

To maintain shine and durability:

  • Avoid contact with water, perfumes, and chemicals

  • Store in a dry, airtight box

  • Clean gently with a soft cloth after use

9. Will the product look exactly like the pictures?

We try our best to display accurate images. However, since our products are handmade, slight variations in color, texture, or design may occur.

10. Can I place a bulk or gift order?

Yes, we accept bulk and gifting orders for festivals, weddings, and corporate gifting. Please contact us through our support page or WhatsApp for special pricing.

11. How can I contact customer support?

You can reach us via email, contact form, or WhatsApp. Our support team is happy to assist you with any queries related to orders, shipping, or products.

12. Why should I choose HandiCrush?

We believe in promoting authentic Indian craftsmanship. Our products are:
✔ Handmade & unique
✔ Quality-checked
✔ Securely shipped
✔ Backed by trusted customer support