Return & Exchange Policy – HandiCrush

At HandiCrush, we take great care in delivering high-quality handcrafted products inspired by the rich culture of Rajasthan. If you are not completely satisfied with your purchase, we are here to help.

Return Policy

You may request a return within 3 days of receiving your order if the product is damaged, defective, or incorrect.

To be eligible for a return:

  • The item must be unused and in its original condition

  • The product must be in its original packaging

  • A valid order number or proof of purchase is required

Exchange Policy

We offer exchanges for damaged, defective, or incorrect items. If you receive a product that is damaged during shipping or different from what you ordered, please contact us within 48 hours of delivery.

Our team will review the request and arrange a replacement if applicable.

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Used or damaged products after delivery

  • Products without original packaging

  • Customized or personalized items (if applicable)

How to Request a Return or Exchange

To initiate a return or exchange, please contact us with the following details:

  • Order Number

  • Product Name

  • Reason for Return or Exchange

  • Photos of the product (if damaged)

Send your request to:
Email: handicrush.jpr@gmail.com

Refund Process

Once the returned product is received and inspected, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within 5–7 business days.

Contact Us

If you have any questions about our return and exchange policy, please feel free to contact us.

HandiCrush Customer Support
Email: handicrush.jpr@gmail.com
Phone: +91 9929219962

Thank you for shopping with HandiCrush – Celebrating Handmade Craftsmanship from Rajasthan.